Contact DieselScanTools
Our mailing address
00 Miami Beach RD
Fl 33210
Sales: +(800)-000-0000
Monday-Friday 7am-7pm
Text Tech Support
For faster response Text your name or order number along the issue your having and someone will reply with in mintues.
Tech Support: +305-000-0000
Connection to trucks troubleshooting
If your having trouble connecting to trucks, be sure to read our "connection guide" first before contacting our tech support.
"TroubleShooting Connections"
Guidebook for Beginners
In case you didn't catch our insightful "how-to tutorials," make sure to give it a read. You can find it right below:
"How-to Tutorials"
Returns/Refunds
Returns
Most of our products come with prepaid return labels, return back to us with in 30 days with zero restocking fees.
Read more about our return policy here
Refunds
If you decided you want a refund instead of an exchange, please allow 1-2 business day to process your refund. Your refund will go back to your original payment method and we will notify via email once we process your refund.
Read more about our refund policy here
Exchanges
We can accept exchange incase you received your product and our tech support couldn't fix your issue remotely.
Frequently Asked Questions
FAQ
To view our Frequently Asked Questions, please click on link below:
"FAQ"
Email Us
Please allow 1-2 hours for response , we reply to all emails Monday to Friday 7am- 7pm eastern time. If you need immediate assistance, make sure to text our tech support above or call us for sales.